For Virtuallinda Media LLC

Virtuallinda Creative & Brand Builder Toolkits

By purchasing a service or package from Virtuallinda Media LLC, I agree that I have read, understood, and accept these Terms. If I sign a Contract for specific work, the Contract governs that engagement.

Please carefully read and accept the following terms and conditions before using any training or starting any work together. If you do not agree with these terms and conditions, you should promptly notify me before work begins.

Overview

Who’s covered

  • You (“Client”) are hiring me, Virtuallinda Media LLC (“Consultant”) for a custom combination of branding services — strategy, design, marketing, websites, and tech setup.
  • Your (“Project Scope”) — the work we’ve agreed to — is defined and updated through all our communications (including but not limited to your pre-build intake process, emails, text messages, images, notes, audio, video, recorded meetings and their transcripts, and Toolkit entries) as your project develops.
  • These Terms take effect when you purchase services or sign a Contract, and stay in place until we agree to changes or stop working together.

How we work together

  • We may work together once or multiple times, in phases
  • I use a single Contract across all phases

Before you start

Please ask if anything isn’t clear. Purchasing services or signing the Contract means you accept these Terms and you’re committed to doing your part. If you have doubts, let me know before we begin.

Consulting Services

Workshop Hours

A Workshop Hour (“hour”) is a unit of done-WITH-you work that combines services, applied insight from my expertise, current market conditions, my exclusive knowledge base, AI-enhanced analysis and backend, ongoing support through your custom Brand Builder Toolkit, deliverables, and more. A Workshop Hour is not measured by visible clock-time alone. Preparation, synthesis, research, and system access are part of the unit.

Packages

  • Packages are named starting points with a defined entry scope and pricing
  • Some Packages are one-time engagements; others are ongoing maintenance retainers
  • Maintenance Packages begin after an initial build is complete

How work is delivered

  • Your Toolkit guides our work together and contains a summary of your project
  • Primarily electronic — shared files, email, text, phone, or video
  • In-person meetings are not included unless otherwise agreed

Scope and responsibility

  • How you apply what we discuss is your decision
  • Consulting is not advice, therapy, counseling, crisis support, or medical/legal/financial care — maintain your own support outside this relationship

Pricing & Payments

My rate

  • $125 per Workshop Hour for all services: strategy, design, marketing, websites, tech
  • $175 per rush Workshop Hour for requests outside the agreed scope (within 48 hours or weekend work, pending availability)
  • Workshop Hours and tasks are tracked in 0.25 (15-minute) increments
  • Minimum billing per task or session is 0.25 Workshop Hour
  • Itemized time-entry invoice available on request: $25 per invoice
  • Future rate increases require at least 30 days’ notice

Payments

  • Paid up-front, as needed, or through automated billing
  • Work begins after the Contract is signed and your initial Package or Workshop Hours is paid
  • Payments secure my availability and are not refundable
  • Automated billing terms: www.virtuallinda.com/subscription/
  • If you owe a balance, payment is due within 15 days. Late fee: 5% after 30 days, plus 10% for each additional month.

The Process

How it works

  • You determine your goals and budget
  • I give you an estimate to help you refine and implement your plan
  • You purchase Packages or Workshop Hours as you need them
  • Add on, change, or adjust your plan as we work together

Estimates

  • Estimates are based on what we know at the start
  • Real content and decisions will refine them as we go
  • Your estimate adjusts to your Project Scope

Changes & scope

  • Start, stop, grow, change is normal; we will update as we work together
  • Our communications include but are not limited to email, text, phone, video, messaging, images, notes, and recorded meetings about ideas, discussions, instructions, approvals, requests, and everything about your project
  • These are authorization for me to do paid work

Timing

  • Workshop Hours and Packages expire 120 days from purchase
  • Monthly Maintenance Packages renew automatically until canceled; Yearly Maintenance Packages expire at the end of the term
  • I can give an estimate, but I can’t guarantee delivery dates or turnaround times
  • Scheduling depends on my workload and capacity
  • If you have a specific deadline, let me know before you purchase so I can check my availability
  • Any dates I give are a good faith estimate, affected by circumstances beyond my control or scheduled time off. You’ll get advance notice when it impacts your project, except in an emergency
  • If your timing or priorities shift, let me know so I can adjust my schedule. If you don’t communicate changes, I can’t hold the original timeline

Client Content & Approval

You’re responsible for the accuracy, legality, final proofreading, and approval of all content, claims, products, services, and information used in your project, including anything you provide and any drafts I create on your behalf.

I’m not responsible for legal review, ADA/accessibility compliance, privacy policies, FTC disclosures, industry regulations, or other compliance requirements related to your business.

Pausing, Ending & Non-Payment

Either of us can end the working relationship at any time, for any reason. Workshop Hours expiration is covered under Timing in The Process.

When work ends

  • You’re responsible for payment for all work done to date and expenses incurred
  • Outstanding balances must be paid in full before final release of work
  • You may request that I gather your project assets or support transition elsewhere, billable at current rates
  • You’ll lose access to training & resources and any licensed tools or technical components that use my developer’s license (you may purchase your own)
  • WordPress websites on my development server are archived without an active Maintenance Package; reactivation is billable at current rates. Websites on your own server are not impacted.

If payment stops

If a payment fails or you stop paying, I may (but am not required to):

  1. Terminate this contract
  2. Remove access to the project
  3. Bring legal action

There’s no reason to get to this point as long as we communicate.

Confidentiality

I treat what you share with me as confidential, and I ask the same of you for my non-public information, methods, and materials. Our working relationship is not legally privileged (unlike attorney-client or therapist-client relationships) — meaning confidentiality is a professional commitment, not a legal protection.

Confidentiality doesn’t apply to information that’s already publicly known, that I already knew, that I received from a third party without restriction, that I developed independently, or that’s required to be disclosed by law, court order, imminent risk of harm, or illegal activity.

Copyrights & Ownership

You guarantee that all text, images, or other artwork you provide is either owned by you or that you have permission to use it. When your final payment has been received and cleared, copyright is assigned as follows.

What you own

  • The final design, plus all text, images, and data you provided (unless someone else owns them)
  • Copyrighting the design or seeking a trademark is your responsibility

What I own

  • The Brand Builder System and everything related to it (covered in The Brand Builder System section)
  • Training & resources: copyright stays with me; available to you while you’re an active Client
  • Software licenses used for your project: you may purchase your own, and I’ll advise when that’s recommended

What we each keep

We each retain the intellectual property rights we brought to the project — copyrights, patents, trade secrets, and other intellectual or industrial property rights. Neither of us will interfere with the other’s rights.

Portfolio & testimonial rights

I may use the final design and in-process versions in my portfolios, newsletters, advertisements, and promotional materials. You give me permission to use your full name, business address, and website for testimonials on my website and other business media.

The Brand Builder System

The Brand Builder System is my proprietary methodology. You’re hiring me to apply it to your business — the system itself stays with me, including all names, methodology, structure, components, frameworks, internal processes, and any related terminology.

Your Toolkit content — your decisions, your data, and your final deliverables — is yours, but the system that produced it remains mine. (See Copyrights & Ownership.)

What you agree to

  • You will not copy, reproduce, redistribute, resell, license, teach, or train others (or AI systems) on the Brand Builder System, its components, templates, structure, methodology, or terminology
  • You will not use the Brand Builder System name or any component names to describe your own work or offerings
  • You will not upload my proprietary materials, templates, prompts, or internal documents to public AI tools, datasets, or training platforms without my written permission

These protections continue after our working relationship ends.

Liability

What I don’t guarantee

  • No specific business outcomes — strategy, design, marketing, and tech setup are tools. Your results depend on many factors outside my control, including your own implementation, market conditions, and business decisions
  • Error-free work — I can’t be liable to you or any third party for damages, including lost profits, lost savings, or other incidental, consequential, or special damages, even if you’ve advised me of them
  • Your business success or failure — directly or indirectly related to the purchase or use of my deliverables, websites, or training & resources

Your warranty (what I will fix)

If my work doesn’t match what we agreed to in your Project Scope, I’ll correct it. Changes you request beyond the agreed scope are billable.

Third-party platforms

I’m not responsible for changes or technical issues from third-party vendors: social media networks, website software, hosting platforms, AI tools, or similar services. I’m also not responsible for the performance of anyone I recommend (people, tools, or companies); recommendations are based on my experience, not a guarantee. I can assist in resolving issues, which may impact the scope and time spent on your project.

Use at your own discretion

  • Your use of my information should be based on your own due diligence
  • I assume no responsibility for use or misuse of my deliverables, websites, or training & resources, or for any injury, damage, or financial loss to persons or property as a result of using my consulting, services, or training & resources
  • You agree not to claim any damages, direct or indirect, related to my services, deliverables, training & resources, websites, or consulting work.
  • Your sole and exclusive remedy for damages (in contract or tort) is the return of what you paid me

Indemnification

You will indemnify and hold me harmless for any loss or expense (including attorney’s fees), and agree to defend me in any actual suit, claim, or action arising from our working relationship. This includes claims against you or your products and services arising from the publication of materials I prepare and that you have approved. (In plain terms: if you get sued over your business, you don’t hold me responsible — you protect me.)

Files, Access & Your Accounts

Keeping copies of your work

  • You’re encouraged to maintain your own copies of final deliverables, files, content, credentials, and assets
  • Project files, websites, shared folders, training & resources, and related assets may be archived, removed, or reorganized after inactive status, expiration of Workshop Hours, cancellation, or completion of the project
  • Long-term storage, retrieval, maintenance, and compatibility of files or third-party platforms cannot be guaranteed
  • Recovery, restoration, migration, or reactivation work may require additional billable time at current rates

Your accounts and access

  • You’re responsible for all accounts, tools, and services for your business use, whether you set them up, I helped, or you adopted them during our work
  • I may work within your accounts when needed (including admin or tech accounts under your domain), but ownership and security remain yours
  • A secure Google Workspace email (not a personal Gmail) is required to access your shared Brand Builder Toolkit materials and my secure Google Workspace systems

What I’m not responsible for

  • Weak passwords, expired accounts, lost access, unauthorized users
  • Third-party outages, platform changes, or security breaches outside my control

Use of AI Tools

How I use AI

  • I use AI-powered tools throughout my consulting services — including (but not limited to) research, strategy support, drafting, transcription, summarization, organization, design assistance, technical setup, and administrative tasks
  • My use of AI will evolve as the tools evolve — this contract doesn’t lock me into specific platforms or use cases

Your information and AI

  • When AI tools process information you’ve shared with me, I choose platforms with appropriate privacy protections
  • I won’t share information that personally identifies you with publicly accessible AI tools without your prior written consent
  • I won’t intentionally submit your personal data or confidential information to AI tools that use it to train or improve their models

AI supports my work — it doesn’t replace it

  • AI-generated content is reviewed by me before delivery
  • I remain fully responsible for my consulting work, the recommendations I make, and the deliverables you receive

Your consent

By requesting a Pre-Build Consultation, purchasing services, or signing the Contract, you consent to my use of AI as part of consulting services.

Your own use of AI

You agree not to upload, submit, reproduce, reverse engineer, train AI systems on, or distribute my proprietary materials, frameworks, Toolkit structures, prompts, drafts, documents, or internal processes through free/public AI tools, third-party AI systems, datasets, or training platforms — without my written permission. (This is reinforced in The Brand Builder System section.)

Legal Terms

  • Severability and Waiver: If any provision is unenforceable, that provision is severable; the remaining provisions stand. Courts may narrow a provision rather than void it entirely. Not enforcing a provision once doesn’t waive my right to enforce it later.
  • No transfer: You can’t transfer this contract to anyone else without my permission. If circumstances change for either of us (like a business sale or transition), this contract remains in effect for successors and authorized parties. Virtuallinda Media LLC is filing a name change to Virtuallinda Creative LLC; all references will automatically apply to the new name without a new contract.
  • Electronic signatures by any digital method are valid and binding.
  • Entire Agreement: This document, together with your Project Scope and all our communications, represents the complete agreement. Scope adjusts through our communications. Changes to this contract require written agreement from both of us.
  • Dispute resolution: If a dispute arises, we’ll attempt mediation in good faith for up to 30 days before pursuing other options.
  • Governing law: Maryland law applies. Disputes will be heard in Baltimore County, Maryland courts.

I look forward to working with you to make your project a success! THANK YOU!

 

UPDATED UPDATED MAY 28, 2026

For active clients who have signed a Contract, the Contract governs that engagement. These public Terms apply to all interactions, purchases, and use of this website.